Frequently Asked Questions

This page addresses frequently asked questions (FAQs) from users about Arta Royan Novin Fardad Company, the technology used for your project, coding tools, payment methods, and other related topics.

This page is designed to answer your FAQs about Arta Royan Novin Fardad Company. Our goal is to provide you with useful information so that you can quickly and easily find what you need.

Here you can find answers to frequently asked questions. If your question is not listed here, please contact us at [Contact Us Page]. We will be happy to assist you.

What is your company's area of expertise?

At Arta Royan Novin Fardad Company, we have extensive experience in the field of information technology and offer a wide range of services to our clients, including:

1. Web Design:

  • Design and development of various types of corporate, e-commerce, and personal websites tailored to your needs and preferences
  • Utilization of the latest technologies and programming languages
  • Creation of attractive and user-friendly user interfaces (UI) and user experiences (UX)
  • Search engine optimization (SEO) to increase website traffic and ranking

2. Content Management Systems (CMS)::

  • Design and development of various CMS platforms such as WordPress, Joomla, and Drupal
  • Design and development of e-commerce platforms such as WooCommerce and PrestaShop
  • Design and development of customer relationship management (CRM) systems
  • Design and development of marketing automation systems

3. Application Development:

  • Design and development of mobile applications for Android operating systems
  • Utilization of the latest SDKs and app development tools
  • Creation of attractive and user-friendly UI/UX
  • App publishing on reputable marketplaces like Google Play and App Store

4. Custom Coding:

  • Coding services in various programming languages such as PHP, Java, C#, and more
  • Development of custom and functional software applications tailored to your specific needs
  • Software support and maintenance services

At Arta Royan Novin Fardad, we are committed to fulfilling our obligations to our clients and strive to gain their satisfaction by providing high-quality and cost-effective services.

In addition to the above, we also offer other services such as IT consulting, graphic design, web hosting, and more.

For more information and to receive a free consultation, please contact us.

We hope that by choosing our company, you will benefit from our high-quality and professional services.

What are your business hours?

Business Days: Saturday to Thursday
Working Hours: 8:00 AM to 5:00 PM [Tehran Time]


Note:

If you require our consultation or services outside of these hours, you can contact us via email or through our relevant support systems.


Your requests will be responded to as soon as possible.


In some cases, there may be a delay in response due to the high volume of requests or the complexity of the tasks assigned.


In addition to the stated working hours, we are also available for:

  • In-person meetings: By prior arrangement
  • Online meetings: By prior arrangement
  • Emergency support: In urgent and critical cases

For more information on how to contact us, please visit our Contact Us page on our website.

What is your contact information?

Email Address
info@artaroyan.ir
Phone Number
+989145931304

Can I see some examples of your work?

You can view samples of our work on our portfolio page ([link to portfolio page]).

page showcases a wide range of our projects in various fields,

including website design, app design, coding, and digital marketing.

You can also use categories or filters to view portfolios relevant to your needs.

We are proud to share our portfolio with you and hope you find inspiration from it!

Is there a free consultation available?

Yes, we offer an initial free consultation.

During this consultation, you can discuss your needs and challenges with us, and we will suggest solutions tailored to you.

To book a free consultation, please contact us or use the contact form on our website.

We look forward to speaking with you and helping you achieve your goals!

What payment methods do you accept?

For your convenience, we offer a variety of payment methods so that you can easily pay for our services:

1. Bank Transfer:

Direct Deposit: You can make a direct deposit to our bank account. Our bank account details are provided on the invoice or proforma invoice.

Online Payment Gateways: We provide you with the option to pay online through secure bank payment gateways.


2. PayPal:

If you have a PayPal account, you can easily pay the amount through this international gateway.


3. Cryptocurrency:

We currently also offer the option to pay using some cryptocurrencies such as Bitcoin and Ethereum.

How much do your services cost?

Due to the diversity of projects and the different needs of our clients, it is not possible to provide an exact upfront cost for our services.

However, we use a transparent and step-by-step approach to provide you with a cost estimate:

1. Free Consultation:

As a first step, we will hold free consultation sessions with you to fully understand your project needs and requirements.


2. Proposal Submission:

Based on the information gathered during the consultation session, we will provide you with a proposal that includes the scope of work, service details, and an estimated cost for your project.


3. Final Invoice:

Once you have finalized the project details and pricing, a final invoice will be issued to you, clearly and itemized all costs.


The cost of our services generally depends on various factors, including:

  • Project size and complexity: Larger and more complex projects naturally cost more.
  • Technical requirements: The use of specialized technologies or panels can increase the cost.
  • Project duration: Projects that require more time to complete will cost more.
  • Manpower: The number and expertise of the manpower required for the project will impact the final cost.
We are committed to providing you with high-quality services at a fair price.

an accurate cost estimate for your project, you can contact us and take advantage of our free consultation services.

Our team of experts is eager to hear your ideas and provide you with the best solutions!

What is the delivery time of the project and the duration of the test?

The projec t delivery time and testing duration significantly depend on various factors, including:

  • Project size and complexity: Larger and more complex projects naturally require more time for completion and testing.
  • Technical requirements: Utilizing specific technologies or specialized panels can increase the delivery time.
  • Available resources: Limitations in resources like manpower or equipment can impact project timelines.
  • Your requirements : Your priorities and expectations regarding project delivery time need to be considered.


However, we strive to provide you with a realistic estimate of the delivery time and testing duration at the project's outset

This estimate is based on : 

  • Our experience in handling similar projects
  • The defined scope of work
  • Available resources
  • Discussions with you

We will regularly communicate with you throughout the project and keep you updated on project progress and any changes to the timeline.

Regarding testing duration, generally, the following can be considered:

  • Unit testing: These tests are conducted to ensure the proper functioning of each software module individually.
  • Integration testing: These tests are performed to ensure the correct interaction of different software modules.
  • System testing: These tests are conducted to verify the proper functioning of the entire system in real-world conditions.
  • Acceptance testing: These tests are executed by you to ensure the project meets your requirements and expectations..


The testing duration depends on the project's complexity and the number of tests required.

We will make every effort to conduct thorough and accurate testing to ensure you receive a high-quality product.

Do we have access to the source code after completing the website and application design?

Yes, after full project payment, the project's source code will be entirely at your disposal.

We believe that you, as the project owner, should have complete ownership of the final product.

Having access to the source code offers you several benefits, including:

  • Complete control: You can modify, add to, or use the code for other projects as needed.
  • Flexibility: You can utilize the source code for future project support and updates.
  • Security: With the source code, you can ensure the security and privacy of your data.

We commit to providing you with high-quality, well-commented source code to facilitate your work.

Of course, you can request us to handle the source code's maintenance, updates, and support after project completion if you prefer.
In either case, we will strive to fulfill your needs and expectations to the best of our ability.

What will be the terms of your support for the site?

We offer diverse support packages to provide you with the best level of service, enabling you to choose one that suits your needs and budget.

Generally, our support packages include:

  • Bug fixing: We will identify and resolve any performance-related issues on your website.
  • Updates: We will keep your website's plugins and software up-to-date to ensure its security and stability.
  • Backup support: We will regularly back up your website's data to allow for quick recovery in case of any issues.
  • Reporting: We will provide you with regular reports on your website's performance to keep you informed.
  • Training: We will train you on how to manage your website and troubleshoot minor issues independently..


Additionally, we offer supplementary support services, such as:

  • Design and implementation of new features
  • Search engine optimization (SEO)
  • Online marketing
  • Cybersecurity


For more details on our support packages and to receive a free consultation, please contact us.

We are committed to helping you maximize your website's potential and achieve your goals by providing high-quality and responsive support.

Can parts of the website be upgraded in the future?

Yes, in most cases, it is possible to upgrade parts of the website in the future.

The upgradability depends on various factors, including:

  • Website design platform: Some platforms offer more flexibility than others and are easier to scale.
  • Code structure: If the website's code is written carefully and following programming principles, it will be easier to scale.
  • Website size and complexity: Larger and more complex websites typically require more effort and cost to scale.
  • Upgrade goals: Your goals for upgrading the website will also influence the feasibility of doing so.


However, we at our company employ the best professionals and cutting-edge technologies to design and develop websites, maximizing their scalability potential for the future.

We advise you to clearly define your future goals before designing the website so that it can be designed from the outset to be scalable.

If you need to scale your website in the future, you can contact us and benefit from the services of our experts.

Who is responsible for hosting, domain, and SMS panel costs?

Hosting, domain, and SMS panel costs are generally borne by the client unless explicitly stated in the contract between you and our company that these costs will be covered by the company.

The reasons for this are as follows:

  • Hosting, domain, and SMS panel services are ancillary services essential for launching and hosting your website and providing SMS services.
  • Providers of these services typically contract directly with their clients and charge them for their services.
  • Our company, as the website designer and developer, is responsible for providing website design, development, and support services. Side costs like hosting, domain, and SMS panel are not part of its obligations.


However, in some cases and with mutual agreement, our company may offer you all or part of the hosting, domain, and SMS panel costs as part of its service package.

This should be clearly stated in the contract between you and our company.

Otherwise, it is assumed that you are responsible for paying for ancillary costs like hosting, domain, and SMS panel.